Terms of Service

PLEASE REVIEW BEFORE USING THIS SITE

"Law Enforcement Dimensions, LLC" (“COMPANY”) provides this Web site (the “Site”) for your use as a customer or member of the media industry. By using the Site, you agree to be bound by these Terms of Use.  IF YOU DO NOT AGREE TO THESE TERMS OF USE, DO NOT USE THE SITE.  COMPANY may change these Terms of Use from time to time, at COMPANY’s sole discretion.  Your continued use of the Site following the posting of such changes will constitute your assent to all such changes.  Please periodically visit this section of the Site to review the current version of these Terms of Use. 

COMPANY, related subsidiaries, divisions, and affiliates (collectively, “COMPANY Group”)  may also operate other Web sites which may be subject to their own terms.  Please review those Web sites for their applicable terms of use.

SECTION 1: GENERAL PROVISIONS


USE OF INFORMATION AND SOFTWARE AVAILABLE ON THE SITE


You acknowledge that COMPANY reserves the right to modify, revise or discontinue the Site, or any features, functionality or services provided as part of or in connection with the Site, without prior notice.

Generally speaking, all information or materials contained on the Site (including but not limited to all graphics, images, video clips, audio, video images, or other types of content) (“Site Information”) is the property of COMPANY, COMPANY Group, and/or their suppliers or licensors. 

Unless otherwise noted in a particular document, COMPANY hereby authorizes you to electronically copy or print in hard copy any text published by COMPANY on the Site solely for your internal reference purposes within your organization or personal use only.  In consideration of and as a condition to this authorization, you agree that all such copies shall retain all copyright and other proprietary notices contained therein.  Any other use of site information provided by COMPANY without prior written approval from COMPANY or the appropriate supplier or licensor is strictly prohibited.

Certain documents published on the Site may contain other restrictions, proprietary notices and/or copyright information relating to that individual document, including but not limited to notices that limit or prohibit your ability to make copies of that document.  Please review all additional notices before making any copies.

Nothing contained in these Terms of Use shall be construed as conferring by implication or otherwise any license or right under any patent, copyright or trademark or other intellectual property right of COMPANY, COMPANY Group, their suppliers or licensors, or any other third party.

Any software available to download from the Site is the copyrighted work of COMPANY, COMPANY Group, and/or their suppliers or licensors.  Use of such software is governed by the terms of any end user license agreement that accompanies or is included with the software ("License Agreement").  Copying the software other than on the basis outlined above or to any other location for further reproduction or distribution is expressly prohibited, unless otherwise permitted by the terms of the License Agreement.

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THE SITE, YOU MAY NOT DISTRIBUTE, EXCHANGE, MODIFY, SELL OR TRANSMIT ANYTHING YOU COPY FROM THE SITE.  UNAUTHORIZED USE OF THE MATERIALS OR INFORMATION CONTAINED HEREIN MAY CONSTITUTE A VIOLATION OF APPLICABLE CRIMINAL OR CIVIL LAWS, INCLUDING BUT NOT LIMITED TO COPYRIGHT, TRADEMARK, OR PRIVACY LAWS.

DESIGN AND LAYOUT


The design of the Site is the property of COMPANY Group and COMPANY.  Elements of the Site and it, including its elements but not limited to the Site’s design, its logos, graphics, sounds or images, may be protected by copyright, database, trademark or other laws, and may not be copied, distributed or imitated, unless specifically indicated.

LINKS TO OTHER SITES


Any links to other sites are provided solely for your convenience.  Such sites are not under the control of COMPANY, and COMPANY and COMPANY Group are not responsible for their content, any changes or updates to them, or the collection of any personal data or information by the operators of such sites.

Consequently, COMPANY expressly disclaims any liability for any damages arising out of users’ access, use or inability to use any linked site or the content therein.

USER PRIVACY INFORMATION


In general, people may visit the Site while remaining anonymous and not revealing any personal information.  COMPANY does use “cookie” technology to obtain non-personal information from its on-line visitors, and to provide customization options at login, or to keep track of where you are in the Site in order to provide the correct customization options when you use the Site. In addition, you may be required to provide certain personal information, such as your name, address, and email, before you can participate in certain portions of the Site.  COMPANY does not, without your permission, sell and/or disclose to third parties information you have submitted to this Site that identifies you personally.  For a complete description of how COMPANY uses cookies or the information collected from the Site, please see COMPANY’s Privacy Policy applicable to the Site, which is incorporated into these Terms of Use by reference.  Some portions of the Site may permit you to post certain information about yourself if you choose to do so.  If you decide to use those portions of the Site and post information about yourself, the information you post is, of course, exempt from this Privacy Policy.  

COMPANY intends to cooperate with any order or request from law enforcement officials or a court of competent jurisdiction for information as to the identity of individuals submitting or posting information to COMPANY or on the Site.

USER FEEDBACK AND IMPROPER TRANSMISSIONS

Except for Posted Information or personal information, if you transmit to or otherwise provide to COMPANY any feedback (such as questions, comments, suggestions, or the like) or data or materials (“User Feedback”), such User Feedback shall be deemed to be non-confidential and non-proprietary.  COMPANY shall have no obligation of any kind with respect to such User Feedback and by transmitting such User Feedback to COMPANY, you are deemed to grant COMPANY and COMPANY Group a perpetual, worldwide, royalty-free, irrevocable, non-exclusive license (with rights to sublicense) to reproduce, use, disclose, modify, display and distribute the User Feedback to others without limitation and to use any ideas, concepts, know-how or techniques contained in such User Feedback for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such User Feedback.

You are prohibited from posting or transmitting to the Site any unsolicited chain letters or “spam”, or any threatening, harassing, libelous, false, defamatory, offensive, obscene, or pornographic material, or other material that would violate any applicable law or regulation, including but not limited to any applicable laws or regulations governing equal employment opportunities.  However, if such communications do occur, COMPANY and COMPANY Group shall have no liability related to the content of any such communications.

Except where such information qualifies as Posted Information, you may not post or transmit to the Site any advertising, surveys, promotional materials, contests, or any other commercial or non-commercial solicitations.

You are also prohibited from impersonating any individual.  A member account or profile must be opened using real names and other requested information.

COMPANY may, but is not obligated to, review or monitor areas on the Site where users may transmit or post communications, including discussion groups, bulletin boards, chat rooms, and user forums.  COMPANY is not responsible for the accuracy of any Posted Information, including but not limited to information, data, opinions, advice, or statements transmitted or posted in discussion groups, bulletin boards, chat rooms, and user forums.

MONITORING, DELETION AND LOCKOUT

COMPANY has no obligation to review or monitor areas on the Site where users may transmit or post communications, including discussion groups, bulletin boards, chat rooms, and user forums.  COMPANY may post the Posted Information as submitted by the person registered to post the information, but will not accept any responsibility or liability for the accuracy of or omissions in such Posted Information, including but not limited to information, data, opinions, advice, or statements transmitted or posted in discussion groups, bulletin boards, chat rooms, and user forums.  Inclusion of Posted Information on this Site does not imply any endorsement by COMPANY of the Posted Information.

Failure to adhere to any of these Terms of Use may result in messages and/or Posted Information being blocked, deleted from the Site and possible lockout.  COMPANY also reserves the right to take any actions it deems necessary or appropriate to protect the Site and its content.

CONTESTS/SWEEPSTAKES

From time to time, you may be invited to participate in contests, sweepstakes, or similar events.  Such events may require you to submit personal information to participate.  Each event shall be subject to separate rules, and you should review all applicable rules before participating.  Please see the Privacy Policy  for additional detail.  Posting by COMPANY of a contest, sweepstake or similar event on the Site and your ability to access the contest does not mean that it is applicable to your jurisdiction or that you will be eligible to participate.

LINKING AND FRAMING

You are permitted to view the Site only in its full presentation form and are prohibited from “framing” the Site.  You are prohibited from “deep linking” to any other pages in a manner that would incorrectly suggest endorsement or support of you by COMPANY or in any way that suggests you are the owner of any intellectual property belonging to COMPANY or COMPANY Group.

VIOLATION OF TERMS OF USE

You acknowledge that COMPANY has the right, in its sole discretion, to terminate your access to the Site, without liability to you or any third party, if you violate any of these Terms of Use, violate the rights of COMPANY, interfere with any other user’s access or use of the Site, or if COMPANY decides that your use is otherwise detrimental to the Site, COMPANY, COMPANY Group, or their suppliers or licensors.  If you believe that someone has violated these Terms of Use, you may contact COMPANY at askLED@ledimensions.com.  COMPANY may decide, in its discretion, to investigate the report and decide, in its sole discretion, to take any action relating to that report.  COMPANY does not have any obligation or liability to you for the performance or nonperformance of those activities.

SITE SERVICES

COMPANY may, from time to time, offer through the Site certain services that may be subject to their own specific terms and conditions (“Service Terms and Conditions”).  In the event of any conflict between those Service Terms and Conditions and these Terms of Use, the applicable Service Terms and Conditions shall control.  Please be sure to review any applicable Service Terms and Conditions before making use of a Site service.

GENERAL

These Terms of Use are governed by the laws of United States of America, without regard to the rules of conflict which may cause the laws of another jurisdiction to apply.  You agree to the sole and exclusive jurisdiction and venue of the courts of United States of America in the event of any dispute of any kind arising from or relating to the Site, or your use or review of it.  The failure of COMPANY to enforce any provision or right of these Terms of Use will not constitute a waiver of such provision or right.  These Terms of Use constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.  If for any reason a court of competent jurisdiction finds any provision or portion of these Terms of Use to be unenforceable, the remainder of these Terms of Use will continue in full force and effect. 

SECTION 2:  DISCLAIMERS, EXCLUSIONS, LIMITATIONS, INDEMNIFICATION


For avoidance of doubt, please note that the term “Site” as used in Section 2 encompasses all content of this Site whatsoever, including but not limited to Posted Information.

DISCLAIMERS


THE SITE IS PROVIDED BY COMPANY "AS IS” AND WITH ALL FAULTS.  COMPANY AND COMPANY GROUP MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED WITH REGARD TO THE SITE, OR ITS CONTENTS, ITS OPERATION.  TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND COMPANY GROUP DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, COMPANY  SPECIFICALLY STATES THAT THE USE OF THE SITE IS AT YOUR OWN RISK. COMPANY AND COMPANY GROUP DISCLAIM ANY WARRANTY WITH REGARD TO THE OPERATION OF THE SITE, THE ACCURACY OR TIMELINESS OF THE SITE, OR ITS CONTENTS OR THE INFORMATION OR MATERIALS CONTAINED THEREIN, ANY WARRANTY THAT THE SITE OR ITS CONTENTS OR THE INFORMATION OR MATERIALS CONTAINED THEREIN WILL BE FREE OF ERRORS, VIRUSES OR OTHER COMPONENTS THAT MAY INFECT, HARM, OR CAUSE DAMAGE TO YOUR COMPUTER EQUIPMENT OR ANY OTHER PROPERTY, OR ANY WARRANTY THAT YOUR USE OF THE SITE OR ITS CONTENT OR THE INFORMATION AND MATERIALS CONTAINED HEREIN WILL BE UNINTERRUPTED.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, COMPANY  SPECIFICALLY INFORMS YOU THAT COMPANY, AND COMPANY GROUP MAKE NO WARRANTIES, REPRESENTATIONS, OR GUARANTEES AS TO THE ACCURACY, TRUTHFULNESS, OR RELIABILITY OF ANY POSTED INFORMATION.

EXCLUSION OF DAMAGES AND LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL COMPANY OR COMPANY GROUP OR THEIR SUPPLIERS OR LICENSORS BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT, ECONOMIC OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR LOSS OF USE DAMAGES OR LOST PROFITS (AND WHETHER SUCH LOSS OF PROFITS IS DIRECT OR INDIRECT)) ARISING OUT OF OR CONNECTED WITH THE SITE (INCLUDING BUT NOT LIMITED TO ITS OPERATION, ITS CONTENTS OR THE INFORMATION OR MATERIALS CONTAINED THEREIN, OR THE USE OR INABILITY TO USE THE SITE, OR THE USE OR INABILITY TO USE ANY OTHER SITE LINKED TO THE SITE, OR ANY CONTENT CONTAINED IN ANY SUCH SITE, OR THESE TERMS OF USE, OR THE PRIVACY POLICY APPLICABLE TO THIS SITE) EVEN IF COMPANY OR COMPANY GROUP OR THEIR SUPPLIERS, OR LICENSORS HAVE BEEN NOTIFIED OF THE POSSIBILITY OF ANY DAMAGES. 

BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION OF LIABILITY MAY NOT APPLY TO YOU.  IN SUCH STATES, THE RESPECTIVE LIABILITY OF COMPANY, COMPANY GROUP, AND THEIR SUPPLIERS AND LICENSORS SHALL BE LIMITED TO THE  EXTENT PERMITTED BY APPLICABLE

INDEMNIFICATION

You agree to indemnify, hold harmless, and defend COMPANY, COMPANY Group, and their licensors, suppliers, officers, directors, employees, and agents (collectively “Indemnified Parties”) from and against any and all liability, loss, claim, damages, expense, or cost (including but not limited to attorneys’ fees), incurred by or made against the Indemnified Parties in connection with any claim arising from or related to your use of Site, the placement, posting or transmission of any messages, information, software, content or other materials on or through the Site by you or users of your account, or any breach or violation of these Terms of Use by you or users of your account.  You agree to fully cooperate as reasonably required by an Indemnified Party(ies).  Each Indemnified Party may, at its own expense, assume the exclusive defense and control of any matter for which it is indemnified hereunder.  You shall not enter into any settlement agreement imposing obligations on the Indemnified Party without the consent of the applicable Indemnified Party.

Electronic Commerce (EC Directive) Regulations

The Electronic Commerce (EC Directive) Regulations 2002 (SI 2002/2103) (as may be amended from time to time) shall to the fullest extent permitted by law be excluded from these Terms of Use where you are using this Site in the course of your trade, business or profession.

Refund Policy

Since ""Law Enforcement Dimensions, LLC"" is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site, however, we realize that exceptional circumstance can take place with regard to the character of the product we supply. In case of a legitimate reason, the refund may take up to 30 days.

Therefore, we DO honor requests for the refund on the following reasons:

Non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server, you might not receive a delivery e-mail from us. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Billing department in writing within 7 days from the order placing date. Otherwise the product will be considered received and downloaded. Download and unzipping issues: it may happen so that you are having problems while downloading the product or its unzipping. Claims regarding such issues must be submitted to our Technical Support department. If you do not properly contact us during this period, you agree that we may construe silence as a successful download of the product with no further right of redress or refund for a download issue reason. Failure to receive assistance for downloading or unzipping within 3 days may result in a refund decline. Major defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Technical Support Teams approval. We keep the right to rectify the error or defect within 72 hours. If any deficiency is approved and we fail to correct it within 72 hours from the date of the initial complaint letter or any other notification provided by a customer, the refund will be issued to the customer in full without any compensations or reimbursements OR, at customer's choice, replacement of the product of the same or around the same value can be offered. Please be advised that temporary access to your server can be requested by our technicians in order to identify and fix the possible issues with our products. Failure to provide such access in a timely manner may result in a delayed resolution of the issue. Refusal to provide access to your sever will result in your inability to qualify for a refund.

Product not-as-described: such issues should be reported to our Technical Support Department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer's false expectations or wishes are not honored.

Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions, etc.) other than those which are specified as compatible in a description available on the preview page of each product. We don't guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.

Our Support Teams are always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products.

For technical support please contact: support@flickrocket.com 

For product, service or billing-related questions, contact: askLED@ledimensions.com 


General contact information:
Law Enforcement Dimensions, LLC
7 Central St, Suite 100
Arlington MA 02476
United States of America

Email: askLED@ledimensions.com
Phone: 781-646-4377